Job Summary:
The Hotel Operations Manager plays a pivotal role in ensuring the highest standards of cleanliness, maintenance, and presentation across guest rooms and public areas. This leadership position involves supervising accommodation staff, managing inventory, and guaranteeing a comfortable stay for all guests.
Key Responsibilities:
1. Staff Supervision: Lead and motivate a team of accommodation staff to maintain hotel standards through effective communication and coaching.
2. Inventory Management: Accurately manage inventory levels to minimize waste and ensure seamless operations.
3. Guest Satisfaction: Foster an environment that promotes excellent service and ensures guest satisfaction.
4. Culture Development: Encourage a culture of teamwork and open communication among staff members.
5. Regulatory Compliance: Stay up-to-date with health and safety regulations in the hospitality sector.
6. Flexibility: Demonstrate flexibility to work shifts, including weekends and public holidays.
What You'll Get:
* Competitive salary
* Ongoing training and career development opportunities
* Meals on duty and uniform provided
* Detailed benefits package discussed at interview stage