Experienced Service Advisor Job Opportunity
We are seeking a skilled and dedicated professional to join our team as an Experienced Service Advisor. This role is critical to the smooth running of our aftersales department, and we are looking for someone who can provide excellent customer service while managing the servicing and maintenance needs of our customers.
About the Role
* Provide exceptional customer service by greeting and assisting customers, understanding their service needs, and providing recommendations based on manufacturer guidelines and vehicle condition.
The ideal candidate will have previous experience in a similar role, strong communication skills, proficiency with computer software, and ability to work in a fast-paced environment. We offer competitive salary packages along with opportunities for career progression through regular performance reviews.
A successful Service Advisor at our dealership will be responsible for ensuring that all service operations run smoothly while maintaining high levels of customer satisfaction.
Critical aspects include communicating effectively with colleagues,
scheduling appointments efficiently,
prioritizing tasks correctly,
and ensuring accuracy throughout every step.
This individual must thrive under pressure yet maintain professionalism throughout interactions from initial contact
till resolution or completion.of job requirements.Strong analytical thinking combined such teamwork-oriented approach guarantee desirable outcomes.