This is a 6 month Fixed Term Contract in a busy Dublin City Centre Department Store (Arnott's).
A Little about Shiseido:
Shiseido is one of the oldest cosmetics companies in the world. Founded in 1872, it celebrated its 145th anniversary in 2017. Shiseido is the largest cosmetic firm in Japan and the fifth largest cosmetics company in the world. In the spirit of Omotenashi, we at Shiseido welcome our customers with our hands, minds, and hearts open. We believe that caring, sensitivity, and empathy define beauty in communicating and building relationships.
Know the Role:
Shiseido is seeking applicants for the role of Shiseido Beauty Advisor to join our team on a part-time basis (15 hours per week) for a fixed term. We are looking for an enthusiastic and positive individual who can meet sales goals while offering personalized customer service and maintaining long-lasting relationships with customers.
What we're looking for in the ideal candidate:
* Acknowledge and greet all customers, offering friendly, prompt, and courteous service.
* Build and maintain strong customer relationships.
* Interface with existing customer base and follow up on all customer inquiries.
* Inform customers of current promotions, events, and services within the store.
* Meet and exceed individual sales targets and client goals, supporting the team’s objectives.
* Track individual weekly and monthly sales, obtaining sales goals from the Counter and Business Manager.
* Conduct make-up applications, skin care analysis, and product demonstrations with customers.
* Maintain positive relationships within the store with the Shiseido team and store colleagues.
* Communicate merchandise and stock needs to the Account Manager.
* Ensure all merchandise, testers, and demonstration stations are maintained and set to company standards.
* Handle customer concerns proactively and prioritize multiple tasks in a fast-paced environment.
* Work effectively as part of a team and independently.
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