Mobile Scanning/Records Management Operative Location: Mobile working on various client site locations (City Centre, Dublin 12, Dun Laoghaire & Wicklow) ***Must be flexible to travel to all locations to cover for team member for leave periods *** Salary: EU 13.90 per hour Hours: 8am 4.30pm Monday to Friday (40 hours per week) Our client is a family owned document and information management company.
They provide document and information management services to their many professional clients.
Job Purpose: As a member of the Managed Service Team, you will have full responsibility for managed service support off-site on a customer premises.
This role involves extensive contact with the customers senior management on a day to day basis.
First line management of customer relationship and expectations as well as extensive IT skills are key to this role.
Locations for this role are below: City Centre Long Mile Road Dun Laoghaire Wicklow Dublin 12 Key Responsibilities include, but may not be limited to) Ensuring all clients files are indexed daily Ensure all files are cataloguing and quality controlled on completion.
Scan all documents when scheduled into the system Using In-house systems Creation and closure of work orders Ensuring orders are processed accurately Ensuring deliveries and collections are on time Delivering and collection files on the clients premises within SLA timeline Ensuring Confidentiality and Security measures at all times Dealing with all customer queries Ensuring items are re-filed and audited accurately Scanning Daily Items Skills: office assistant scanning operative general assistant Benefits: Paid Holidays Parking