Customer Support Expertise is essential for this role.
We are seeking a highly skilled professional to manage customer relationships, host conference calls, and coordinate meetings with clients.
The ideal candidate will have excellent communication skills, strong analytical abilities, and the capacity to multitask effectively.
Key responsibilities include:
* Managing customer order books and ensuring timely delivery of products or services.
* Maintaining information flow between customers and internal departments.
* Processing reports and analyzing data to identify trends and areas for improvement.
Requirements:
* Bachelor's degree in Business Administration, Marketing, or related field.
* Minimum 2 years of experience in a similar customer-facing role.
* Excellent written and verbal communication skills.
* High proficiency in Microsoft Office applications, particularly Excel.
Bonus points if you have experience with CRM systems, project management tools, and cloud-based software.
This is an exciting opportunity to join our team as we continue to grow and expand our customer base.