Client Services Manager - Dublin
Comfort Keepers are hiring a Client Services Manager in Dublin. This community based role requires a full driving licence and access to a car, as it involves travel to meet clients across North Dublin.
Do you have a passion for providing outstanding quality care? Are you a strong leader with experience in the healthcare or homecare sector? We need you to manage high‑quality care for clients across North Dublin.
Our mission: To provide our clients with the highest level of quality of life that is achievable. We treat each client with respect and dignity, as if caring for a member of our own family, through personalized home‑based healthcare services that enhance their quality of life.
Why Join Us?
Make a Real Difference: Lead and support a team providing compassionate care to clients in the comfort of their own homes.
Lead with Impact: Shape the quality of care by managing client relationships, care plans, and home support workers.
Grow Professionally: Enjoy professional development opportunities, training, and career growth in a supportive environment.
Enjoy Flexibility: Work in a role that combines office‑based work and community engagement.
What We Offer
Competitive salary reflective of your experience and leadership.
Comprehensive benefits package, including discounted healthcare, fuel card and more.
Ongoing training and development with continuous professional growth opportunities.
Career progression opportunities.
Permanent contract.
Work/life balance: 37.5 hours per week.
Birthday off.
Key Responsibilities
Act as the primary point of contact for clients and their families, managing their care plans and needs.
Ensure high‑quality care by supervising, mentoring, and supporting the home support worker team.
Conduct client assessments, create personalised care plans, and oversee care delivery.
Ensure compliance with HIQA standards and homecare regulations.
Coordinate care staff schedules and manage resources effectively to meet client needs.
Build strong relationships with clients, families, and external healthcare providers.
What You'll Need
Bachelor's degree in Nursing, Social Care, Healthcare Management or related field.
Minimum of 2 years’ experience in a healthcare, homecare or client services role.
Strong organisational, leadership, and communication skills.
Knowledge of Irish homecare regulations (HIQA) and best practices.
A full, clean driving licence.
If you are passionate about client care and ready to take on a leadership role in homecare, we'd love to hear from you!
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