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Clinic co-ordinator

Galway
The Redmond Clinic/Rose Clinic
Posted: 11 December
Offer description

We are seeking a highly organised, patient-focused Clinic Coordinator to support the smooth daily operations of our Galway clinic. This role is ideal for someone who is proactive, personable, and able to manage multiple responsibilities in a healthcare environment. You will act as the first point of contact for patients .Patient Experience & Front Desk ManagementWelcome patients and visitors, ensuring a friendly and professional first impression.Manage patient check-ins and check-outs efficiently.Handle incoming phone calls, emails, and appointment requests.Provide information regarding clinic services, policies, and appointment availability.Scheduling & Administrative SupportCoordinate and manage appointment schedules for clinicians and treatment rooms.Maintain accurate patient records and update the clinic management system.Prepare daily schedules, patient lists, and required documentation.Assist with invoicing, payments, insurance queries, and issuing receipts.Clinic OperationsEnsure the clinic environment is clean, organised, and well-stocked at all times.Monitor inventory of supplies and place orders as needed.Support onboarding of new patients and collection of consent forms.Coordinate communication between Nurses, management, and external partners.Compliance & Quality AssuranceMaintain confidentiality and adhere to GDPR and clinic policies.Support compliance with safety protocols, infection control procedures, and regulatory guidelines.Assist in preparing reports, audits, and operational documentation.Skills & QualificationsPrevious experience in a clinic, medical office, or customer service environment (preferred).Strong organisational and multitasking abilities.Excellent communication and interpersonal skills.Comfortable using clinic management software and Microsoft Office.Ability to remain calm, professional, and patient-focused at all times.Strong attention to detail and problem-solving skills.Job Types: Full-time, PermanentPay: €16.00-€18.50 per hourBenefits:Employee discountFlexitimeAbility to commute/relocate:Galway, CO. Galway: reliably commute or plan to relocate before starting work (required)Education:Leaving Certificate (required)Work Location: In person

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