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Senior l2 service engineer: escalations & mentoring

UnitedHealth Group
Service engineer
Posted: 23h ago
Offer description

A leading IT solutions provider in Ireland is seeking a skilled technical support professional. The role involves providing escalated support for client issues, mentoring junior team members, and maintaining client relationships. Candidates should have a minimum of two years in a similar role, excellent knowledge of Microsoft Server operating systems, and certifications like MCSA or CCNA. Strong problem-solving skills and customer service orientation are essential. Join a dynamic team focused on delivering innovative IT solutions.
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