Fixed Income – Portfolio Administration
Letterkenny
A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE
As the Global Asset Management business of Prudential, we’re committed to improving financial services. We aim to make a meaningful impact by touching the lives of millions and solving financial challenges in an ever-changing world.
We believe talent is key to achieving our vision and foster a culture of respect and collaboration. Joining PGIM offers a motivating and impactful career, opportunities for skill growth, and professional development at one of the world’s leading asset managers.
If you’re not afraid to think differently and challenge the status quo, join a dedicated team investing in your future by shaping tomorrow today.
What You Will Do
The Portfolio Administration Claims Associate provides middle and back-office operational support to PGIM Fixed Income. Responsibilities include serving as a lead in claims management within the portfolio administration reconciliation team, acting as the main contact for internal and external partners during the claims phase of the trade lifecycle. The role requires knowledge of operational support, fixed income products, international markets, and claims procedures.
What You Can Expect
* Daily support for claims management, including broker and custodian claims, coupon updates, and reporting.
* Knowledge of custody and cash operations, especially Fixed Income, global settlements, and cash balance reporting.
* Facilitating claim processes and ensuring compliance with industry guidelines.
* Supporting claim identification, investigation, and resolution impacting Fixed Income clients.
* Acting as liaison between operations and external custodians/brokers.
* Supporting projects and process improvements.
* Providing timely operational issue resolution.
* Developing and monitoring claim status reports and metrics.
* Maintaining policies, controls, and risk mitigation strategies.
* Proactively improving processes using available tools.
* Building relationships to ensure service levels for supported funds.
What You Will Bring
* Experience in operations or finance industry.
* Bachelor’s degree in Finance, Business, or related fields.
* Strong knowledge of global markets, trade lifecycle, and industry technology.
* Understanding of business risks and operational controls.
* Ability to work in a fast-paced environment, multitask, and prioritize.
* Excellent communication skills.
What Will Set You Apart
* Experience in Fixed Income Claims.
* Skills in Excel, V-LookUp, Pivot Tables.
* PGIM encourages applications even if all requirements are not met.
What We Offer You
* Health insurance through Laya and BUPA.
* 23 days annual leave.
* Pension scheme with employer contributions.
* Annual bonus and vouchers.
* Life assurance coverage.
* Education reimbursement program.
About PGIM Fixed Income
PGIM Fixed Income is a global asset manager offering active solutions across fixed income markets. Our inclusive environment fosters growth and development. We are committed to diversity and inclusion, celebrating differences and supporting all employees in reaching their full potential.
About PGIM – Global Asset Management
PGIM, the asset management arm of Prudential Financial, manages nearly US$1.34 trillion in assets across various asset classes worldwide. With a long-term perspective and a focus on talent development, we invite you to explore opportunities with us.
Our Commitment to Diversity, Equity, and Inclusion
We are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. PGIM Ireland is an equal opportunity employer, committed to hiring based on merit, and ensuring a supportive environment for all employees.
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