Job Title:
Project Worker / Administrator Role
Responsible to:
The Executive through the St Francis Farm (SFF) Detox Clinical Nurse Manager
Responsible for:
The direct delivery of services to SFF Detox service clients
Reports to:
St Francis Farm (SFF) Detox Clinical Nurse Manager
Objective:
To effectively deliver care & administration support to clients of St Francis Farm, and in doing so to uphold the philosophy and working ethos of MQI.
Main Duties/Responsibilities
To contribute to the day-to-day operations of the service so it runs smoothly in accordance with organisation and service policies and procedures.
To work as part of the team with regular and consistent communication.
To participate actively in all team meetings and to be open to all reasonable requests from the Detox Clinical Nurse Manager.
Work within the policies of MQI, both organisation wide and project specific to ensure consistent delivery and quality standards are adhered to.
STAFFING
To provide continuity and support for students, part time and voluntary workers.
To work as part of a team and actively encourage this ethos among the workers.
CLIENTS
To work with the Detox Clinical Nurse Manager and the team in the assessment and identification of client needs.
To act in a 'key worker' capacity with designated clients in accordance with structures agreed with the Detox Clinical Nurse Manager.
Transporting and accompanying clients by car to bank / Post Office / appointments as they arise.
To support the treatment programme through the facilitation of administration, care planning, group work and educational workshops.
To ensure that the needs of our clients are attended to with sensitivity and efficiency.
To develop individual care plans for clients.
To support the residential nature of the programme through participation in the staff rota.
To be up to date and aware of good practices and procedures in the delivery of services to our clients, with particular reference to residential services.
Facilitating clients to access local services such as medical, welfare, banking and advocating on their behalf.
To liaise with internal and external agencies in identifying client progression pathways.
To support the management of the waiting list for residential treatment.
ADMINISTRATIVE
To comply with the Detox Clinical Nurse Managers' requirements in relation to all appropriate paperwork and filing of data relevant to the service; in particular client finances, day books, intervention records and client care plans and files.
To sit with clients each week regarding their finances and welfare needs.
To feed into the preparation of reports, statistics and other information that may be required.
To ensure that all relevant client records are logged on MQI's IT Treatment Outcome Monitoring & Information System (TOMIS)
To be observant, proactive and comply with MQI's requirements in relation to Health & Safety protocols.
TRAINING
To attend all training sessions, workshops and courses as advised by the Detox Clinical Nurse Manager.
To support and facilitate the transference of learning to workers, trainees, students, and volunteers involved in the service.
To actively engage with your supervisor regarding one's own personal/ professional needs in the context of being an effective worker on the Project.
GENERAL
To maintain good relationships with external agencies and stakeholders on behalf of the service.
To be up to date and aware of best practice and procedures in relation to Health and Safety in the workplace.
To become familiar with and ensure that all MQI's policies and procedures are being adhered to, particularly those relating to Health & Safety, HR, Confidentiality, Boundaries and Staff Code of Ethics.
To have a flexible approach to the work in response to organisational change, development and review of best practice.
To assist with any other duties which Detox CNM and Senior Project worker might reasonably request.
One years' experience in a paid full-time capacity, or equivalent part time, in an addiction service or similar setting or equivalent part time.
A relevant third level 7 or above qualification in social care.
Experience of working in a residential setting an advantage.
An excellent understanding of issues relating to problem drug use/homelessness including mental health concerns and progression pathways towards, housing, training and work.
Capacity to develop constructive relationships with clients, staff team and internal/external stakeholders.
Capacity to work on own initiative and as part of team.
Capacity to develop positive relationships with internal and external stakeholders.
Must be able to demonstrate proficient IT skills including Microsoft Word, Excel, PowerPoint and a good knowledge CRM system for reporting purposes.
Experience and skills in the referral process and assessment of clients with addiction and associated needs.
A full driving licence is essential.
Person Specification
Location: St Francis Farm Detox Centre, Tullow, Co Carlow.
Contract Type: Permanent
Hours: 30 hours per week
What does Merchants Quay Ireland offer as an employer?
Fulfilling and Challenging work
Sick Pay Scheme (after 6 months of Probation)
Minimum 23 days Annual Leave plus 1 Good Will Day (pro-rata for Part-Time contract)
Defined Contribution Pension Scheme (after 6 months, plus Death in Service benefit)
Line Management Supervision
Learning and Development Programme
Paid Family Leave (Maternity, Paternity, Adoptive and Compassionate Leave)
Educational Assistance (Study and Examination Leave)
Employee Assistance Programme (EAP)
Health & Wellness Programme
If you are interested in applying for this position, please click the link to apply by the 2nd of December ****.
This position is subject to Garda clearance.
MQI is an equal opportunities employer.
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