Job Details
As the Cash Office Responsible, you play a vital role in maintaining operational efficiency and ensuring seamless store performance.
Your key responsibility is to maintain high standards and implement correction routines, directly contributing to enhanced customer experiences and operational excellence.
A strategic partnership with the management team is crucial in driving profitability through smart logistics and efficient store operations.
* Delivering exceptional customer service through styling advice, product knowledge and store experience
* Opening and closing the store, and supporting the management team as needed
* Processing and banking daily sales transactions
* Managing payroll inputs
* Taking ownership of the store audit result and training others on store operations best practices
* Receiving and processing deliveries in a timely manner
* Overseeing store operations to ensure optimal productivity
* Maintaining stock levels through replenishment
* Representing the brand and providing an exceptional customer experience
Qualifications
* Customer-focused: You enjoy engaging with people and are committed to delivering excellent service
* Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules
* Action-oriented: Proactive and driven to take initiative and achieve results
* Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives
* Eager to learn: Open to feedback and always looking for opportunities to grow and develop
* Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers
* Schedule flexibility: Willing and able to work varied hours, including evenings and weekends
* Previous experience in retail has given you a good understanding of store operations and customer service best practices
* Proficient English language skills