Career Vision Recruiters
is seeking an exceptional
Director of Rooms Division
for a Luxury Hotel in Co.
Clare.
This key leadership role is responsible for the strategic direction and operational excellence of the Front Office, Accommodation, and Maintenance departments, ensuring a flawless guest journey from booking to departure.
As Director of Rooms Division, you will drive operational efficiency, service innovation, and cross-departmental collaboration, ensuring every aspect of the Rooms Division reflects the highest standards of luxury hospitality, requiring unwavering attention to detail, personalization, and operational precision at every guest touchpoint.
Responsibilities
Lead and oversee the Rooms Division, setting strategic priorities while ensuring smooth daily operations.
Inspire, guide, and develop teams across Front Office, Accommodation, and Maintenance, cultivating a culture of accountability, professionalism, and excellence.
Track and enhance guest satisfaction, responding proactively to feedback and continuously improving service standards in line with Forbes and brand expectations.
Drive the implementation and compliance of Forbes Travel Guide standards and other external audits.
Oversee departmental budgets, forecasts, P&L, and CAPEX plans, ensuring cost-effective, high-quality operations.
Optimize labor scheduling, team deployment, and resource management for maximum efficiency.
Collaborate with Sales, F&B, Spa, Events, and Reservations to deliver a seamless, cohesive guest experience.
Ensure all operations comply with health, safety, fire, and security regulations.
Qualifications & Experience
Bachelors degree in Hospitality Management or related discipline.
Progressive leadership experience in luxury hotel Rooms Divisions, including 13 years at Director level.
Proven management of Front Office, Accommodation, and Maintenance/Engineering in a high-end hospitality setting.
Hands-on experience with Forbes Travel Guide audits
Strong expertise in P&L oversight, CAPEX management, and operational cost control.
Proficiency with PMS, Reservation, and Guest Relations Management systems.
A wonderful opportunity not to be missed Please reach out to Karen in confidence to be considered for this role.
Skills
Front Office Accommodation Maintenance Management Financial Luxury Hotel