Job Title
This is a developmental role which puts you on a pathway to become a Trainee Independent Mortgage Adviser.
Job Description
As a Mortgage Advisor Assistant, you will provide our customers with an excellent customer journey. You will be dealing with customer enquiries from all sources, converting these into appointments for the team of Mortgage Advisers, and working closely in a support role with the mortgage advisers assisting them with mortgage applications and communication with customers, banks and building societies, estate agents, and solicitors.
Required Skills and Qualifications
* A minimum of 4 years sales/customer service experience or banking customer service experience.
* A minimum of 5 GCSEs or equivalent at grade C and above, must include Mathematics and English.
* Excellent sales/customer service experience.
* A proven track record of working in a busy mortgage administration or banking customer service role.
* Good knowledge of mortgages.
* Outstanding telephone manner and Excellent written communication skills.
* Proficient in the use of Microsoft Packages including Excel, Outlook and Word.
Benefits
A competitive salary and benefits package.