FINANCIAL SERVICES - REGIONAL MANAGER – GALWAY CITY My client plays a pivotal role in delivering essential financial guidance and community-based support services across Ireland.
Operating within a regulated, mission-driven environment, the organisation focuses on empowering individuals through education, advocacy, and structured money management solutions.
As the Regional Manager, you will shape service standards, lead multidisciplinary teams, and drive a strategic agenda that directly impacts vulnerable communities.
This role offers the opportunity to oversee complex operations, influence policy, and contribute to a nationally significant social support framework.
This is permanent role, based in Galway City, preferably onsite, aligned to a public sector salary framework.
RESPONSIBILITIES Lead the development and execution of regional service delivery plans aligned with national strategic priorities.
Oversee high-quality service delivery by managing resources, prioritising regional operations, and embedding consistent standards across multiple locations.
Drive the implementation and continuous refinement of national and regional policies within the assigned area.
Provide governance support to regional Boards, ensuring compliance across risk management, financial oversight, documentation, and internal controls.
Manage regional financial planning, budgets, reporting cycles, and cost-centre governance with full accountability for financial integrity.
Ensure appropriate systems and controls are in place for the management of client funds, aligned with legislation and best practice.
Oversee premises, facilities, and operational infrastructure in partnership with local management teams.
Support HR processes including recruitment, policy application, employee relations, performance management, and workforce planning.
Develop strong networks across community organisations, government bodies, and national stakeholders to support problem-solving, collaboration, and service visibility.
Provide direct leadership to local managers, coaching and developing teams to deliver against national, regional, and local action plans.
Oversee regional training needs, staff development initiatives, and continuous improvement programmes.
Conduct PMDS reviews for all direct reports, ensuring clear objectives, accountability, and performance alignment.
REQUIREMENTS Third-level qualification, ideally in a relevant field such as Management, Finance, Law, Social Services, or related areas.
Proven track record in a senior management role with responsibility for people leadership, operations, or service delivery.
Strong understanding of consumer debt, financial services, budgeting supports, insolvency frameworks, and community education.
Experience in team supervision, service evaluation, customer service oversight, and operational monitoring.
Expertise in governance, financial oversight, and structured planning within a regulated environment.
Knowledge of money and debt advice services or adjacent sectors supporting financially vulnerable communities.
Experience in project management and delivering programmes across multiple locations.
Ability to lead recruitment, coaching, performance management, and staff development processes.
Excellent written and verbal communication skills with the capability to influence stakeholders at all levels.
Strong organisational capability with robust IT proficiency to support reporting, analysis, and operational tracking.
Demonstrated problem-solving ability, including critical analysis, structured decision-making, and risk identification.
Willingness to occasionally work outside standard hours for meetings, events, or service needs (TOIL applies).
For more information, please contact #LI-PKCABC