BackgroundTesco is a values-led business committed to building a better Tesco by supporting our colleagues in serving Ireland’s shoppers a little better everyday. We aspire to create an emotional connection with our customers and colleagues, helping make their lives more manageable and enjoyable. Tesco Ireland values talent development and professional growth, supporting individuals with strong leadership skills and an entrepreneurial attitude.The RoleTesco Ireland seeks to appoint a Line Manager for Waterford who will be responsible for supporting and leading a department and a team of people to deliver the best shop for our customers.Key AccountabilitiesLead and coach your team to deliver the best Shopping Trip for customers by ensuring great service, standards and availabilityDeliver all key performance indicators for your departmentsLead a team, making decisions every day that support them to do their jobsDeliver the training plan, ensuring all colleagues receive quality training, are validated to do their job and have an up to date training cardEnsure all processes, routines and systems for your departments are completed accurately and at the right timePlan every seasonal, trade driving and promotional activity to achieve maximum sales, impact and presentationResponsible for all safe and legal routines for your departments, ensuring plans are in place to address any identified issuesEnsure that colleagues understand the importance of the “what” and the “how”, have objectives, regular reviews, career discussions and a live PDPProvide regular coaching and feedback across the store, improving the skills of your teamCoach your team, giving them the confidence to call out behavioural issues and improve the shopping trip for customersCreate an environment that encourages innovation and personal growthRole model a culture where customers love to shop and colleagues love to workSuccess ExpectationsAlways put the customer first and consider them in everything you do.Get to know your customers and serve them with pride.Help to ensure products and services are available for customers at all times.Handle all products with care to maintain quality and ensure they reach the customer in the best condition.Keep the shop floor and back areas clean and tidy at all times.Using the training you receive, follow department routines and processes.Follow all company policies and adhere to Health and Safety routines.While you will have a core role, you may be asked to support your colleagues by helping in other departments.ExperienceMust have previous management experienceFor the Line Manager role you have a demonstrated track record of:Being passionate about delivering the right way for customers and colleaguesBeing adaptable and agile in your thinkingDelivering key objectives in a fast‑paced environmentBeing the Go To person for all queries for your departmentShaping and influencing at the most senior levelPrevious retail experience preferredLeadership Skills & StyleMake time to build strong relationships with colleagues inside and outside of the store. Work collaboratively with the team to deliver results.Be warm and welcoming in every interaction with colleagues and customers, putting people at the heart of everything you do. Take time to listen, hear and recognise others. Share passion and enthusiasm.Use energy and resilience to keep momentum going when working in challenging environments. Make tough decisions when there is no right answer, staying true to your personal values.Show the right things when things are going well and when times are tough. Inspire confidence in those around you.Encourage others to think differently, providing an environment where creativity and new ideas are welcomed. Help deliver new initiatives, providing feedback on how they could be further improved.Be a humble leader who lives the Tesco values.Your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
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