An exciting opportunity has arisen for an Accounts Receivable Assistant to join our dynamic team and manage the billing processes of accounts. We are seeking a professional, experienced candidate who can deliver on the company’s ethos of expert care, compassion, and trust.
Responsibilities:
1. Creating and sending invoices to customers via a secure portal daily, including invoices and credit notes.
2. Following up with customers on payment of invoices and signing of documents.
3. Keeping customer accounts up to date with statuses and generating monthly reports.
4. Reviewing aged debt reports and following up on outstanding payments.
5. Monitoring refunds due weekly and processing EFTs for patients.
6. Handling customer queries daily and making calls to customers.
7. Corresponding with customers regarding inquiries and invoice discrepancies.
8. Posting payments on customer accounts and reconciling payments weekly.
9. Preparing monthly invoices for a partner clinic.
10. Ensuring signed fee agreements are in place with customers.
Accounting Tasks:
1. Bank reconciliations.
2. Monthly cash flow projections.
Skills, Attributes, Qualifications, and Experience:
1. Experience in an administrative & accounts receivable role or similar.
2. Strong understanding of patient confidentiality and discretion.
3. Hands-on approach with a strong work ethic.
4. Ability to work effectively in a team and independently.
5. Excellent communication, organizational skills, and attention to detail.
6. Ability to multi-task, work under pressure, and meet deadlines.
7. Exceptional phone manner and customer service skills.
8. Proficiency in Microsoft Office (Word, Outlook, Excel) and knowledge of computerized accounts packages.
9. Experience in accounts receivable and/or patient billing in a healthcare setting, including debt collection and management, and accounts reconciliation.
10. Holding an Accounting Technician qualification.
For more information, please reach out today.
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