Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Duty Manager at The Grand Hotel, located in Malahide. The Duty Manager will oversee daily operations, lead and support team members, ensure excellent customer service, and resolve issues promptly. Responsibilities include supervising staff, managing schedules, coordinating with various departments, maintaining service standards, and addressing guest inquiries and feedback.QualificationsStrong leadership, team management, and decision-making skillsExperience in customer service, conflict resolution, and relationship managementOrganizational skills including scheduling and time managementAbility to handle operational tasks efficiently and adapt to dynamic environmentsExcellent communication and interpersonal skillsFlexibility to work varying shifts, including weekends and holidaysFormal hospitality management training or equivalent experience is an advantageKnowledge of hotel operations and familiarity with health and safety regulations is beneficial