The Flying Enterprise Complex, one of Cork's best-known hospitality destinations, incorporating a Bar, Restaurant, Courtyard, Deli, and Event Spaces, is now recruiting an experienced and energetic Duty Manager to join our management team.
About the Role
As Duty Manager, you will play a key role in the day-to-day running of the entire complex. You will support the General Manager and Senior Management Team to ensure exceptional service delivery, smooth operations, strong staff leadership, and a consistent customer experience across all areas.
This is a hands-on role suited to an organised, confident, and customer-focused hospitality professional.
Key Responsibilities
* Oversee the daily operation of the bar, restaurant, courtyard, deli and event areas
* Lead, motivate, and support staff during service
* Maintain high standards of customer service and resolve issues promptly
* Assist with staff rostering, breaks, labour management and floor cover
* Ensure compliance with licensing laws, food safety, health & safety, and company policies
* Cash handling, float checks, end-of-day cashing-up and till oversight
* Opening and closing duties for the complex
* Liaise with the kitchen, bar and floor teams to maintain smooth service flow
* Support with stock control, deliveries, waste management and supplier coordination
* Assist with event setup, private bookings and functions
* Report operational updates, incidents and maintenance issues to senior management
* Uphold the brand standards and reputation of The Flying Enterprise Complex
Requirements
* 2+ years' experience in a supervisory or duty manager role within hospitality
* Strong leadership, communication and people-management skills
* Ability to remain calm under pressure in a busy environment
* Excellent customer service ethos with a proactive approach
* Strong organisational and problem-solving abilities
* Experience with cash handling and opening/closing procedures
* Knowledge of H&S, food safety, and licensing requirements (training can be provided)
* Flexibility to work evenings, weekends, and holidays as required
What We Offer
* Competitive salary based on experience
* Training, development, and progression opportunities
* A supportive and professional management team
* A dynamic workplace within a well-known Cork hospitality landmark
* Staff perks and employee discounts
How to Apply
Please submit your CV via Indeed with a brief cover note outlining why you're the right fit for this role.
Job Types: Full-time, Permanent
Pay: €27,000.00-€35,000.00 per year
Work Location: In person