Job Description:
A dynamic opportunity exists within a well-established commercial vehicle dealership for an experienced Credit Control Specialist to join their finance function.
About the Role:
* Ensure timely distribution of overdue account reminders, duplicate invoices, and customer statements.
* Engage with customers by phone, email, and written correspondence to recover outstanding balances.
* Handle the escalation of overdue accounts, including preparation for legal action when necessary.
* Presentation of month-end debtor reports to senior leadership, highlighting aged debt and key metrics.
* Processing of Direct Debit collections and investigation of payment failures via online banking tools.
* Leadership of monthly debt review meetings and collaboration with departmental heads to drive effective debt recovery strategies.
* Investigation and resolution of billing discrepancies and account queries to ensure prompt payment.
* Distribution of maintenance contract documentation to clients.
* Application of incoming payments to customer accounts.
* Credit assessments for new and existing customers and general finance administration tasks.
* Support for broader finance team with administrative duties to ensure smooth department operations.
Candidate Requirements:
* Minimum 3 years experience in dedicated credit control role.
* Ability to independently manage full credit control cycle.
* Proficiency in Microsoft Excel and familiarity with various accounting platforms.
* Confident communicator with strong interpersonal skills and engagement across organisation levels.
* Attention to detail and high accuracy in financial data handling.
* Proactive mindset and ability to manage workload with minimal supervision.
* Strong relationship-building skills internally and externally.
* Solution-focused approach to problem-solving and task management.