Job Title: IT Support Specialist for Audio-Visual and Video Conferencing Systems
Job Description:
We are seeking a highly skilled IT Support Specialist to join our team. The primary objective of this role is to provide technical support for layer 1 Voice/VC activities, including add, moves, and changes, at the Cork Campus.
Key Responsibilities:
* Support existing video conferencing, voice systems, and infrastructure
* Collaborate with stakeholders to improve the quality of internal video communications technology
* Maintenance of campus desktop phone/VC, wiring closet cabling/patching, and equipment inspection
* Resolve trouble tickets and service requests efficiently
Requirements:
Candidates should possess relevant technical skills, experience in engineering and developing large-scale integrated VC systems, solid experience with audio and video design, strong communication skills, and excellent troubleshooting skills.
Qualifications:
* Hold an Irish/British/EU passport or equivalent work visa
* Meet all necessary requirements for permanent residency in Ireland
Company Benefits:
As an equal opportunity employer, we offer a supportive work environment, opportunities for professional growth, and competitive compensation packages.