Driven Ecommerce Leader Wanted
As a seasoned ecommerce leader, you will be instrumental in driving the online trading strategy and digital growth of a rapidly expanding retail brand.
About the Role
* Lead and develop a high-performing ecommerce team across trading, content, and analytics.
* Manage the ecommerce P&L, working closely with finance and senior stakeholders to hit revenue and margin targets.
* Own the online trading calendar, driving promotional activity and product launches in alignment with marketing and merchandising.
* Analyse website performance, using tools such as GA4 and heatmaps to identify improvements in customer journey and conversion.
* Collaborate with UX/UI, digital marketing, and tech teams to deliver site enhancements and optimisation projects.
* Coordinate with 3PL partners to ensure seamless logistics, stock availability, and customer service for online orders.
* Define and execute A/B testing roadmaps to improve CRO and enhance site usability.
* Oversee platform performance and liaise with developers to resolve technical issues or plan new feature rollouts.
Requirements:
* Proven experience in an ecommerce-focused role, ideally with a strong grounding from a digital agency background.
* Demonstrable success in managing online retail performance and trading strategy within a consumer-focused brand.
* Strong leadership skills with experience managing and mentoring a small team.
* Confident with analytics and reporting tools such as Google Analytics, GA4, Shopify, Magento, or similar.
* Commercially minded with a keen understanding of digital KPIs and ecommerce P&L management.
* Excellent project management skills and the ability to juggle multiple priorities in a fast-paced environment.
* Experience working with cross-functional teams including creative, tech, and marketing.
* Up-to-date knowledge of ecommerce trends, platform capabilities, and emerging technologies.
* Excellent communication and stakeholder management skills.