Job Overview
We are seeking a seasoned IT Infrastructure Manager to oversee the delivery and resilience of IT infrastructure services in our Dublin office. The successful candidate will play a key role in ensuring compliance with regulatory frameworks, while managing infrastructure across on-premises and cloud platforms.
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Responsibilities
* Disaster Recovery (DR)
o Develop, maintain, and test DR and business continuity plans, ensuring alignment with regulatory frameworks.
* Backup & Storage Management
o Oversee enterprise backup solutions and storage infrastructure, ensuring secure, compliant, and recoverable systems.
* Network Management
o Ensure availability, performance, and security of network infrastructure (LAN, WAN, VPN, firewalls).
* Microsoft 365 Administration
o Manage M365 platform including Exchange Online, Teams, SharePoint, Intune, and associated compliance/security features.
* Third-Party & MSP Oversight
o Manage relationships with third-party vendors and managed service providers, including contract performance, SLA adherence, service reviews, and escalation handling.
* Compliance & Documentation
o Maintain comprehensive documentation for all systems and controls.
* Collaboration
o Work closely with internal teams (cybersecurity, compliance, risk, service delivery) to drive operational excellence and ensure continuous improvement.
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Requirements
5+ years' experience managing IT infrastructure in a regulated financial services environment. Strong knowledge of regulatory standards, IT risk and resilience, and business continuity standards. Experience working with third-party vendors and MSPs, with a focus on performance management and governance.
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Benefits
This is a full-time, permanent role. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.