Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Spencer RecruitmentManaging Director at Spencer Recruitment | We help employers find their next great hire in PR/Communications/Public Affairs/ESG/CSR & MarketingHead of MembershipSpencer Recruitment is proud to partner with a long-established Irish organisation at the heart of Ireland’s cultural and civic life. Our client is seeking to appoint a Head of Membership to lead and evolve its membership function. This is a strategic and operational leadership role for an experienced professional with a track record in member engagement, recruitment, and retention.The OpportunityAs Head of Membership, you will lead a dedicated membership team and work closely with the senior leadership and membership committee to deliver and refine a successful membership strategy. You will oversee the full member lifecycle, from acquisition and onboarding to retention and engagement. You’ll bring data-driven insight to every decision, ensuring the membership experience remains relevant, innovative and responsive to member needs.This is a permanent, full-time position based in Dublin with a not-for-profit organisation that reinvests its commercial returns into positive impact programmes across Ireland.Key ResponsibilitiesLead and manage the membership team (including administrators, managers, and reception staff)Deliver on membership acquisition targets through campaigns, event participation, networking and promotional activitiesDrive retention through data-led engagement strategies and enhanced customer experienceOversee a diverse member event programme and promote it through digital and traditional marketing channelsWork cross-functionally to ensure a high-quality experience in all member-facing servicesManage budgets, reporting and performance metrics related to membership goalsAct as the primary contact for the membership committee, attending formal meetings and reporting on performanceEvaluate and improve communications with members; explore new technologies and channelsBenchmark the membership offering against comparator organisations; lead efforts to build international reciprocal relationshipsAbout YouMinimum 5 years’ experience in a senior membership, customer engagement, or relationship management roleProven success in member/client recruitment and retentionStrong team leadership experienceDemonstrable results in hitting and exceeding targetsData-driven and experienced with CRM tools (experience with ThankQ a bonus)Strong presentation, interpersonal and influencing skillsCommercially minded and strategic thinker with attention to detailHigh level of IT proficiency, including PowerPoint, Excel and WordA degree in Commerce, Marketing, or a related field preferredThe OfferSenior leadership opportunity in a high-impact not-for-profit organisationCompetitive salary commensurate with experienceA chance to make a meaningful difference through public engagement and community-driven workSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing, Management, and Project ManagementIndustriesNon-profit Organizations, Civic and Social Organizations, and Public Relations and Communications ServicesReferrals increase your chances of interviewing at Spencer Recruitment by 2xSign in to set job alerts for “Membership Director” roles.Director of Commercial Excellence and Sales EnablementDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 3 months agoDublin, County Dublin, Ireland 9 hours agoSr. Director, Sales Strategy & Operations, International EnterpriseDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 days agoInternational Sales and Marketing Director - FMCG.Director of Sales - The Johnstown EstateEnfield, County Meath, Ireland 7 hours agoClient Director - Global Creative AgencyDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 4 weeks agoDublin, County Dublin, Ireland 3 months agoSenior Account Director, Brand ExperienceDublin, County Dublin, Ireland 3 months agoRegional Director of Sales And MarketingDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 month agoSenior Client Director - Creative/Brand AgencySenior Client Director - Public Sector Clients - Creative/Brand AgencyDublin, County Dublin, Ireland 1 month agoSecurities Services Sales - Head of Securities Services Sales - Executive DirectorAssociate Director – 2 Roles, Dublin & LondonDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDirector, Enterprise Germany, Sales Development (2nd line) (German-speaker)Dublin, County Dublin, Ireland 3 weeks agoDirector, Large Customer Sales Data and Measurement, EMEAWorkplace Solutions, Integrated Marketing Lead, Executive DirectorDublin, County Dublin, Ireland 4 days agoAssociate Director, AI Enablement & Operations LeadDublin, County Dublin, Ireland 4 days agoWe’re unlocking community knowledge in a new way. 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