Responsibilities
1. Sales Execution - Engage in conversations with customers to introduce how Unified can enable digital transformation aligned with their industry, in collaboration with Account Teams and Services.
o Share knowledge on digital transformation through seminars, workshops, webinars, and direct engagement.
o Collaborate with team members to identify new opportunities for Unified.
o Drive incremental revenue through personal campaigns and internal sources like marketing.
o Work with account teams and services to track and qualify new support opportunities.
o Build pipeline by interfacing with customers and leveraging social selling.
o Apply Microsoft's sales process (MCEM) to assess opportunity quality and decide on proceeding.
o Identify opportunities to increase consumption and grow business with existing customers, including providing demos, quotes, and collaborating with internal teams.
o Understand customer business needs and technical readiness; propose solutions that align with their needs and communicate value propositions.
o Map external stakeholders, including decision makers and influencers, and communicate with them through account teams.
o Develop strategies to accelerate deal closing, including creating close plans to map timelines, engage customers, and secure buy-in.
2. Sales Excellence - Collaborate with internal resources, leverage customer insights, and explore emerging opportunities to optimize the portfolio.
o Review feedback reports and coach others to ensure customer satisfaction, establishing recovery plans as needed.
o Manage sales and delivery success through coordination with the account and Customer Success teams.
o Participate in business planning and Rhythm of Business meetings to review and strategize for accounts.
o Work with partners and marketing on business analysis to identify high-potential customers and develop targeted lists.
o Manage end-to-end business operations within the territory, including forecasting and developing territory plans aligned with strategic priorities.
o Complete required training and obtain relevant certifications for the role.
Qualifications
1. Minimum Qualifications - Proven experience in technology-related sales or account management OR a Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field combined with relevant sales or account management experience.
2. Language Requirement - Fluent Swedish is required.
3. Preferred Qualifications - Additional experience in solution or services sales, or a Master's Degree in Business Administration, Information Technology, or a related field, with relevant sales experience.
4. Experience in solution or consulting services sales is preferred.
Microsoft is an equal opportunity employer and provides accommodations for applicants with disabilities during the application process upon request.
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