Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We're proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the past 20 years and helping mitigate billions of dollars in financial and brand risk.We are looking for a Software Application Developerlocated in the EUto join our Support Team.In this role (remote-first), you will be working with our programming team and project personnel in the development, testing, and implementation of our business process automation solutions, as well as providing development support to our customers.What You'll Do:Full stack development with JavaScript using and frameworksModify data and update database structures for an SQL type databaseReview and complete assigned tickets while managing feedback loop as neededUtilize troubleshooting skills while providing technical support to customers via email and phoneEnsure customer requests are acknowledged and resolved within SLA'sDebug reported issues within the application while testing and verifying changesConsistently update and manage GitHub branches and changesUtilize a Linux based operating system to manage and deploy application changes via DockerContribute to product evolution and acquire new knowledge to improve support offeringWhat We're Looking For:Graduate of a university or college computer science programExperience with full-stack JavaScript development with a focus on and ExpressDevelopment experience in an Agile or Scrum environmentStrong basis in building web applications using JavaScript, HTML5 and CSS3Experience working with end users/ clients directlyExcellent communication skills, verbal and written, with a superior command in EnglishEager to constantly learn and apply new technologiesAssets (Nice to Have):Experience with NGINX, Bootstrap, jQuery, Backbone, PostgreSQL, Redis, ElasticSearch, Mocha and GitPortfolio, demos or published JavaScript code on GitHubPerks and BenefitsWork remotely within a flexible work environment (our team spans the US and Canada)Competitive company-paid benefits plan starting day 1Generous professional development budgetHalf-day Fridays in the summerSelected candidates will be contacted through BambooHR (please check your junk mail).Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us