We’re hiring two Production Support Engineers for a new team being built by our client. This is an excellent opportunity to step into a live environment, learn fast, and build capability internally as production support scales.As the first hires within the team, you will have the opportunity to grow with the team and accelerate your career path to leadership as the team scales and grows.You’ll work alongside Developers, QA and DevOps, gaining exposure to real systems, workflows, and application behaviour post-go-live.This role is hands‑on, front‑line, and suits someone who enjoys problem‑solving and figuring things out rather than waiting for instruction, with a background/experience in C# coding.You’ll be the key person keeping things running — monitoring jobs, responding to issues, improving workflows and ensuring a smooth day‑to‑day.Full training and support will be provided in this position to ensure successful establishment of this new production support team.Base pay rangeDirect message the job poster from TechHeadsThe role:Frontline production support in a Microsoft environmentApplication monitoring, incident response, operational SLA’sManaging job schedules and workflowsInvestigating errors and failure points, including fixing coding bugs in a live production environmentPost-go-live support and stability ownershipBackground in automation, performance optimisation, and proactive issue detectionExperience with service performance metrics, KPIs, and continuous service improvementRequired:Hands‑on C# / .NET coding experience – minimum 1 yearHands‑on experience and knowledge of Azure & DevOps processes and approachesAbility to troubleshoot issues across a range of technologies (messaging, data, code, etc.)Excellent communication skills collaborating with multiple functions across the business.Please note this position requires 5 days on-site per weekBenefits:Healthcare, Pension, Bonus and much more.Please send your CV to mary@techheads.ie to be considered for this position.Seniority levelMid-Senior levelEmployment typeFull-time
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