Agri & SME Internal Sales Support / Administrator for our Agri & SME Equipment Finance Team
Location in Ireland:
Office-based (Dublin, Cork or Remote – depending on experience)
The Role:
Agri & SME Internal Sales Support / Administrator
Job Function Keywords:
Direct Sales, Agri Finance, SME Equipment Finance, Business Hire Purchase and Leasing
Employment Type:
Full Time Permanent Company
Industry:
Financial Services – Agri & SME Equipment
Company Description:
First Citizen Finance ("First Citizen") is one of Ireland's leading providers of corporate and retail financial services. We provide a wide range of products and services, particularly asset finance lending and portfolio servicing. We are now looking to recruit an Agri & SME Customer Advisor (Direct Sales). The successful candidate will join the First Citizen team reporting to the Head of SME Equipment Finance.
Job Description:
The primary function of the Agri & SME Customer Advisor (Direct Sales) is to generate and manage new business opportunities within the Agri and SME sectors by quoting customers directly over the phone, taking finance applications, and submitting proposals through our bespoke application platform. The role requires strong product knowledge in Hire Purchase and Leasing, a good understanding of the Irish Agri and SME equipment landscape, and the ability to deliver exceptional customer service in a fast-paced, office-based environment. The successful candidate will play a key role in supporting the company's growth ambitions in this sector.
Requirements for this Role:
We offer excellent career opportunities to the right candidate, who is likely to demonstrate the following key characteristics:
• Currently, or recently, involved in an Agri or SME finance environment in Ireland, with 3–5 years' experience in a customer-facing or credit application processing role;
• Strong understanding of the Irish Agri and SME equipment sectors, with a working knowledge of the financial products relevant to these industries (Hire Purchase, Leasing, etc.);
• Experience quoting and processing finance applications directly with customers, including the ability to review supporting documentation such as bank statements, accounts, and tax certs;
• Proven ability to manage relationships with customers, suppliers, and internal stakeholders in a professional and efficient manner;
• Provide operational and administrative support to the National Sales Team, contributing to the smooth delivery of customer proposals and account management;
• Excellent communication skills, both verbal and written, with the ability to clearly explain finance structures, including Interest Rate / APR calculations, as well as the end-to-end application process to customers;
• High attention to detail, with strong administrative and system input skills;
• APA (Loans) or QFA qualification essential, with a strong understanding of regulatory requirements;
• Proficiency in Excel and the ability to work with internal software systems and reporting tools;
• A collaborative, team-oriented approach, with the ability to contribute to and support wider team goals;
• While the role is primarily office-based, flexibility in working location (Dublin, Cork, or remote) will be considered depending on the candidate's experience.