Senior Legal Claims Administrator and CoordinatorRyanair are currently recruiting for a Senior Legal Claims Administrator and Coordinator to join the Fraud of Europe’s largest airline group.This is an excellent time to join Ryanair as we look to grow to over 800 aircraft and 300m guests per year within the next 10 years.What you’ll be doing:Enhance Claims processing, productivity and automationCollaborate with various stakeholders to optimise EU261 and all other claims process flowsUndertake regular reviews of claims processes to monitor compliance with relevant legislation and internal guidelinesMonitor claims MI to identify trends, risk to the business, take active steps to identify and mitigate leakage and fraudUndertake regular audits delivering reports and action plans for improvement and automation.Deliver training in cost containment and claims fraud awareness across various teamsAd-hoc duties/projects as required by Head of RevenueAudit & FraudQualifications2+ years experience in claims handling working with large volume and complex claimsKnowledge of Technical claims, procedures, and processCandidates with aviation and EU261 knowledge will be highly regarded.Fluent English, excellent written and verbal communication skills.Excellent analytical and problem-solving skills are essential.The candidate should be able to demonstrate a high degree of initiative, strong interpersonal and excellent communications skills.Discounted and unlimited travel to over 250 destinationsDefined Contribution Pension Scheme – Matched up to 5% or €5,000Death in Service Benefit – Up to 2 times of annual basic salary20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.Option for up to 5 additional unpaid leave days per year
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