Leisure Club Receptionist Glenroyal Hotel & Leisure ClubThe 4-star Glenroyal Hotel & Leisure Club is seeking a customer-focusedLeisure Club Receptionistto join our fantastic team. Conveniently located just a short stroll from Maynooth town centre and only a 25-minute drive from Dublin City Centre, the Glenroyal Hotel is easily accessible via national rail and bus services.Role Overview:As aLeisure Club Receptionist, you will be the first point of contact for our members and guests. You will be responsible for providing a warm welcome, ensuring smooth day-to-day operations at the leisure club reception, and delivering excellent customer service.You must be available to work 3 days during the week and at weekends. Shifts are full shifts so won't suit someone looking for evening and weekend work only.Main Responsibilities:Meeting & greeting customers in a professional & friendly mannerRegister new members and handle membership queriesAnswer and manage incoming calls promptly and professionallyChecking in & out members and guestsResponding to all customer queries & requestsHandle and resolve customer complaints where appropriateWork closely with other team members to ensure a smooth operationSkills & Experience Requirements:Excellent written and spoken EnglishMinimum 1 year experience working at a busy receptionStrong administration and organisational skillsTeam Player with a positive attitudeDemonstrated commitment to delivering outstanding customer serviceFlexibility to work a variety of shifts, up to 5 days over 7We offer great team benefits including:1 paid volunteering day per yearFree on-site parkingComplimentary gym membershipFree tea/coffee from Shoda Cafe on shiftPaid birthday leave each yearAdditional annual leave days based off length of serviceDaily meals and snacks in canteenInternal/external training providedStaff discount across hotel amenitiesStaff canteen, changing room & shower facilitiesIf this sounds like the right fit for you, we'd love to hear from you