ICT Administrator - Bantry
6 month Fixed Term Contract
About the Company
Working with non-profit organisation that offers quality support/services to people
Key Responsibilities
Infrastructure Maintenance: Monitoring network performance, overseeing hardware/software updates, and ensuring data integrity.
Support & Troubleshooting: Triage technical issues, solving user problems, and acting as a liaison between users and third-party ICT service providers.
Strategic Planning & Security: Developing ICT policies, managing security audits, ensuring data protection, and assisting with the upgrading of systems to meet organisational needs.
Training and Implementation: Leading the training of staff on new software, hardware and systems.
Maintain Databases/ Document Control: Maintaining and updating ICT related documents, policies and procedures.
Project and Event Support: Assisting with the planning and execution of various ICT related projects across all departments.
Communication and Coordination: Communicating with various stakeholders, including staff, contractors and vendors to ensure smooth operations.
The ordering and disposal of IT assets, inclusive of the maintenance of the ICT asset register.
Requirements
3rd level in Computer Science, Information Technology, or a related field.
4 years of hands-on experience in IT support or systems administration.
Technical proficiency and networking knowledge.
Problem-solving: High capacity to diagnose, isolate, and resolve hardware and software conflicts quickly.
Communication: Excellent customer service skills and the ability to explain complex technical concepts to non-technical staff.
What's on Offer
Competitive salary €49,000 - €60,000.
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