Manager - portfolio growth specialist

Job Description

The Customer Success Management team is responsible for developing a portfolio of customers, helping them achieve their goals and fostering greater adoption and usage of Service Now products. This role involves leading the team responsible for a portfolio of customers to help them achieve success.

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* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
* 5+ years of related work experience;
* Demonstrated success leading and growing a team of individual contributors.
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