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Assistant staff officer (grade iv) bookings & validation

Cork
South Infirmary Victoria University Hospital
Assistant
Posted: 18 June
The role
Assistant Staff Officer (Grade IV) Bookings & Validation - Permanent Full-time (35 hours per week)
Purpose of Post

Ensuring the efficient and effective scheduling of theatre lists, processing of patient bookings/validation including the organisation, scheduling of theatre lists, as required.
Ensuring, as with the ethos of the B&V Dept, the provision of the highest quality of service to all our patients in a friendly, safe and caring environment.
Ensuring the provision of an effective, efficient service in a timely manner with equal access for all our patients.
Ensuring the day‑to‑day management of waiting lists and associated activities.
Participating with the Booking and Validation Manager, Booking & Validation Supervisor, key stakeholders and other staff members in the Bookings and Validation Department in ensuring the efficient and effective planning and management of the organisation of theatre lists, as required.
Managing and booking waiting lists in line with the SSWHG IDPP.

Qualifications & Experience

(i) Meet the Department of Health & Children’s educational criteria set down for Grade IV posts.
(ii) Have knowledge of arrangements for the processing of public & private patients in a public hospital.
(iii) Have experience in scheduling patients.
(iv) Have experience in dealing with patients, staff and public.
(v) Have sufficient knowledge and experience of health service provision, particularly as it applies to the Irish acute hospital setting.
(vi) Have excellent communication and interpersonal skills.
(vii) Have excellent organisational, negotiation and influencing skills.
(viii) Have excellent numerical and analytical skills.
(ix) Have excellent typing skills.
(x) Be solution focused.
(xi) Demonstrate sufficient administrative capacity to discharge the post including good IT skills and a working knowledge of the Patient Administration System (iPMS).
(xii) Have a high capacity for responsibility and individual initiative.

Desirable

Knowledge of the National Inpatient, Day Case, Planned Procedure (IDPP) Waiting List Management Protocol.
Knowledge of Trust in Care.

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