Join us to apply for the Administration Generalist role at Grenke.
At Grenke, we don’t just finance equipment; we ensure businesses succeed. Our leasing and finance solutions empower SMEs to preserve cash flow while investing in their future. We are looking for a motivated and detail-oriented Administration Generalist to join our dynamic team. This role involves a broad range of administrative and customer-focused tasks, including supporting contract and account management, handling customer queries, processing invoices and payments, and maintaining accurate data across systems.
Responsibilities
* Delivering professional, high-quality customer service.
* Responding to and resolving customer queries promptly.
* Maintaining accurate customer and contract data in internal systems.
* Managing contract administration and post-sales tasks.
* Collaborating with sales and administration teams.
* Supporting insurance processes, including certificate processing and damage handling.
* Working with the accounting team on invoice processing.
* Handling billing, refunds, and payments.
* Supporting account management and monitoring.
* Managing relationships with external stakeholders.
* Preparing reports as needed.
Requirements
* At least 2 years’ experience in an administrative role.
* Excellent communication skills.
* Strong attention to detail and organization.
* Proactive team player with a positive attitude.
* Proficiency in Microsoft Office.
* Experience dealing with customers.
* Experience in insurance or finance is a plus but not essential.
What We Offer
* Competitive salary and bonus.
* Hybrid working after 6 months.
* Company pension with employer contributions.
* Private health insurance after 1 year.
* Health and Wellbeing benefit.
* 25 days annual leave plus company days.
* Inclusive workplace culture.
This job posting is active and accepting applications.
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