Red Chair Recruitment are currently recruiting for an experienced Installation Coordinator/Scheduler to join our construction supplier's client in Tralee, County Kerry. The successful candidate will co-ordinating between the trades team and clients to schedule appointment times for the tradesmen to complete jobs. We are looking for someone who is process driven, detail-orientated, has excellent organisational skills, and who can work well as part of a team or individually.
This is a permanent in-person position working Monday to Friday. Full training and continuous learning will be offered.
Key Responsibilities:
Schedule customer installation appointments and allocate installers to minimise travel time, coordinating with the Installation Manager on team skill matching.
Provide customers with installation updates, deliver excellent customer service, and resolve issues or scheduling conflicts as they arise.
Identify, resolve, or escalate scheduling issues and maintain an up-to-date pending list of all new and unfinished projects.
Ensure accurate job and scheduling information is recorded in the company communication system.
Arrange and coordinate external contractors (e.g. electricians, tilers, plasterers) as required.
Liaise with the Purchasing Manager to ensure stock availability and provide pricing and product availability upon request.
Manage Grant Scheme applications, ensuring all required documentation is completed accurately.
Despatch sales orders and invoices, process receipts, and manage the customer collection process.
Provide general administrative support and assist other areas of the business as required.
Requirements:
2+ years' experience in Construction, scheduling or trades background is essential.
Strong customer service skills with the ability to handle queries and resolve issues calmly.
Strong understanding of basic accounting principles (sales invoicing, receipts, credit control).
Strong IT skills including Excel are essential.
Good knowledge of Kerry and surrounding locations.
There is on-site parking and employee discounts along with a salary in the region of €32 – € 35,000.