We are seeking an enthusiastic, positive and highly organized person for the role of Client Care Coordinator, based in our Dublin Office.
This role is full time based in the office however, it does involve a hybrid shift 8am-12pm (in the office) and 4pm-9pm (from home - approx. twice a week) plus 1 weekend day per month (with additional remuneration)
Minimum Qualifications and Experience:
Must have at least 1 years' experience working as a Scheduler/Coordinator in Homecare.
Must have the ability to work under pressure, have the ability to manage their own workload and work as part of a team.
Must be a pro-active, enthusiastic and energetic individual with strong communication, relationship building, problem-solving, organisational and decision-making skills
Must have excellent IT skills and excellent organisational and planning skills
Responsibilities of the role include:
Completing schedules and hours allocation for Care Team on a weekly basis using our Time management system.
Ongoing maintenance of client schedules.
Management of scheduling to ensure effective utilisation of staff.
Work with the Care Management Team to ensure appropriate carer is allocated to clients.
Manage sick leave and ensure cover is provided as required.
Participate in weekly team meetings.
Establish good working relationships with Care Team, Colleagues and Care Managers.
Assist and support the Care Managers.
Answer any queries from families or clients regarding their care.
Performs other duties as assigned.
Job Types: Full-time, Permanent
Pay: €30,000.00 per year
Benefits:
* Company events
* Employee assistance program
* On-site parking
* Sick pay
Work Location: In person