Customer Support with Norwegian for SAS Airlines (relocation to Warsaw, Poland)
Responsibilities:
* You’ll be the friendly voice (or message) our premium customers hear first when they need travel help.
* Guide our partners through booking flights, using online services, choosing payment options, and enjoying loyalty perks.
* Step in to resolve issues when travel plans hit a bump.
* Chat or talk with passengers — whatever helps solve their problem fastest.
* Create real connections. We want customers to remember you as the helpful person who assisted them.
Requirements:
* You speak Norwegian fluently (C1) and your English is solid (B2).
* Positive, patient, and open to whatever the day brings.
* Active listening, then speaking clearly and confidently.
* Organized, proactive, able to juggle tasks without dropping the ball.
What we offer:
* Relocation package: transport + 2 weeks of accommodation.
* Hybrid work arrangement after integrating in-office for 6-9 months.
* Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
* International and diverse work environment.
* Investment in growth through coaching and mentoring to enhance skills and potential.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Customer Service
* Industries: Airlines and Aviation
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