Technical Writer II (Johnson Controls)
Join Johnson Controls, a smart‑buildings company that provides complete hardware and software solutions to make buildings safer, more comfortable, and more efficient. Our Technical Writing organization consists of over 60 writers across all experience levels. We emphasize a DocOps approach that includes authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, and patents.
What You Will Do
As a Technical Writer II you will collaborate with engineers, developers, product managers, and marketing teams worldwide. Your responsibilities include:
Creating content for a business unit supporting program releases under the guidance of senior team members
Using DITA XML and other authoring tools (InDesign, FrameMaker, MadCap Flare) to produce technical documentation
Developing technical illustrations
Providing DocOps support and contributing to process improvement
Qualifications
Must be able to work from the Cork office three days per week
Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science
Excellent communication and interpersonal skills necessary for close collaboration with product and development teams
Ability to plan workload and multitask
Technical illustration skills: Photoshop and Illustrator or similar
Desired Skills
Experience with topic‑based writing, preferably DITA XML
Document control and revision management in content management systems or version control systems
Knowledge of scripting languages, APIs, SQL
Benefits
Welcoming, collaborative, and connected work culture
Access to Employee Assistance Program (EAP), hybrid working, health care, pension scheme, paid maternity/paternity, employee education, sports & social club and many more
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Marketing, Public Relations, Writing/Editing
Industrial Machinery Manufacturing
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