Trailer Services
* Loading stock from staging areas onto delivery vehicles, ensuring scanning and checking procedures are adhered to.
* Unloading stock and placing into correct areas for put away.
* Checking goods in and goods out for accuracy as per manifest provided.
* Reporting faults, damages, or errors to the supervisor on duty immediately.
* Completion of appropriate paperwork at each stage.
Logistics
* Pick, pack, and preparation of goods for shipment as communicated by logistics coordinator in accordance with customer specifications.
* Stock put away.
* Replenishment of pick faces as necessary.
* Conduct regular cycle counts, and assist Stock Controller with stock takes.
* Communicate issues with supervisor and logistics coordinator to ensure quality of shipments.
* Adhere to quality control procedures to ensure pick accuracy.
Health and Safety
* Supporting the health and safety of oneself and others through strict adherence to company policy.
* Safe operation of Material Handling Equipment and warehouse machinery.
* Immediate reporting of accidents, incidents, near misses or health and safety concerns, and cooperating with investigations into same.
Administration and Communication
* Maintaining communication with Freight, Logistics, and Transport departments to ensure smooth flow of information through the business.
* Regularly referring to the Warehouse Management System (WMS) to ensure accuracy of information.
* Understand warehouse layout and processes and communicate suggestions for improvement.
* Complete and process necessary paperwork accurately and timely.
* Respond quickly, professionally, and accurately to customer inquiries regarding orders, status complaints etc.
* Cooperate with investigations by Logistics and Quality Departments to satisfy customer inquiries.
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