Job Overview:
We are seeking a highly skilled Enterprise IT Service Designer to oversee the design, integration, and transition of IT services across complex enterprise environments.
Key Responsibilities:
* Develop end-to-end IT service designs, including SLAs, support models, and transition plans.
* Ensure service designs comply with industry standards such as ITIL, NIST, and NIS2.
* Lead the re-engineering of existing services and development of new ones for improved performance and user experience.
* Own the service transition process for all ICT projects, working across the full project life-cycle.
* Document processes clearly.
* Collaborate with architecture, cyber security, service management, business analysis, and project teams.
Requirements:
* Experience in designing and implementing IT services.
* Strong understanding of industry standards and best practices.
* Excellent communication and collaboration skills.
Benefits:
This role offers the opportunity to work on high-profile projects and contribute to the development of our organization's service architecture.