Located at the heart of Waterford city, the family owned 4* Granville Hotel is looking to hire a Hall Porter who is a flexible and dedicated person and who is also available to work Night porter shifts when required.
Main duties:
* To ensure the highest standards of service are maintained by all times
* To deal with customer queries / complaints and ensuring conversion of enquiries
* To check functions list for days business, checking and setting up Meeting Rooms, replenishing and servicing as required to company standard
* Checking in deliveries and carrying goods to the stores
* To assist all guests with luggage and personal belongings
* To follow cleaning guidelines for public areas
* To assist in Bar Food area
While on Nights;
* To ensure security of all guests and hotel at all times.
* To assist Management in adhoc duties when required.
* To facilitate check in and check out of guests when needed.
* To serve hotel guests Food & Beverage offerings when needed.
* To carry out cleaning duties as per Standards of Procedure.
We are looking for a person with:
* Good communication skills, good level of English
* Good time management and organizational skills
* Exceptional Customer and Personal Service Standards
Benefits offered:
* Meals on duty and all day tea and coffee for the caffeine lovers
* Great location with easy access to public transport and discounted parking
* Personal development possibilities, online training program
* Uniform provided
* Employee assistance program
* Staff awards and rewards (including GEM reward system for all employees)
The Granville Hotel is an equal opportunities employer
Certified "Great Place to Work" Sept Sept 2025
Job Types: Part-time, Permanent
Pay: From €13.75 per hour
Work Location: In person