Role Purpose
To provide a welcoming, safe, and relaxing environment for guests using the outdoor sauna facilities. The Sauna Attendant will oversee the day-to-day operations of the sauna area, ensuring cleanliness, safety, and guest satisfaction at all times.
Key Responsibilities
* Greet and welcome guests, explaining sauna etiquette, usage guidelines, and health & safety considerations.
* Monitor the sauna area to ensure proper use and guest comfort.
* Prepare the sauna before guest use (temperature checks, cleanliness, towels, water, amenities).
* Maintain cleanliness and hygiene of the sauna and surrounding outdoor area throughout the day.
* Provide guests with towels, robes, water, and other amenities as required.
* Monitor guest wellbeing and respond appropriately to any concerns or incidents.
* Report any maintenance issues promptly (temperature regulation, equipment faults, etc.).
* Ensure compliance with hotel health, safety, and hygiene standards.
* Assist with bookings, scheduling, and recording usage where required.
* Deliver an exceptional guest experience that reflects the high standards of Avalon House Hotel.
Job Specification – Sauna Attendant Essential Skills & Attributes
* Friendly, welcoming, and guest-focused with excellent communication skills.
* Strong attention to detail with a focus on cleanliness and presentation.
* Reliable and responsible, with the ability to work independently.
* Good awareness of health & safety and willingness to undertake training.
* Flexibility to work evenings, weekends, and peak times.
Desirable Skills & Experience
* Previous experience in hospitality, spa, leisure, or customer service.
* Knowledge of wellness practices, sauna use, or health & safety in leisure facilities.
* First Aid certification (training can be provided).
Other Details
* Part-time and full-time shifts available depending on business demand.
* Uniform and training provided.
* Opportunity to cross-train in other hotel departments.
Job Types: Full-time, Part-time
Expected hours: 13.50 per week
Benefits:
* Bike to work scheme
* Employee discount
* Flexitime
* On-site parking
Work Location: In person