Search Client Experience Specialist (English, Italian)
Join to apply for the Search Client Experience Specialist (English, Italian) role at Google
Search Client Experience Specialist (English, Italian)
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Join to apply for the Search Client Experience Specialist (English, Italian) role at Google
* Bachelor's degree or equivalent practical experience.
* 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
* 1 year of experience working in a customer relationship development, account management, media consulting, client/stakeholder management, or in a similar role.
* Ability to communicate in English and Italian fluently to support client relationship management in this region.
Minimum qualifications:
* Bachelor's degree or equivalent practical experience.
* 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
* 1 year of experience working in a customer relationship development, account management, media consulting, client/stakeholder management, or in a similar role.
* Ability to communicate in English and Italian fluently to support client relationship management in this region.
Preferred qualifications:
* Experience with campaign management either in Ads (preferably Search), SA360 or other SEM platforms.
* Ability to be proactive, take ownership of accounts, deliverables and KPIs.
* Ability to process large data sets and identify patterns of significance.
* Excellent investigative skills.
About The Job
As a Search Specialist within the EMEA team, you will own the Search strategy for key clients across the entire business cycle for clients in the Italian market. You will drive Search Excellence with the Large Customer Sales (LCS) teams activating new products to drive performance. Equipped with a specialism of Search solutions and Google's clients’ business objectives, you will advise them on growing their business and maximizing return on their marketing investment. You will also act as an advisor and consultant who works across functions and alongside global teams, as well as a client advocate within Google. .
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video .
Responsibilities
* Manage a book of business as a Search Specialist, working across the business cycle with in-country teams (e.g., plan, pitch, implement and optimize).
* Dive into the client’s business objectives and work with them to lead the conversation on a holistic search strategy to drive performance and the right investment.
* Develop and apply knowledge of market and industry in solutions offered and an understanding of products and tools.
* Work with cross-site and cross-functional teams to drive short and long-term account growth.
* Drive conversations on measurement and attribution (along with the Measurement and Attribution specialist) of Search media.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Sales, Advertising, and Customer Service
* Industries
Information Services and Technology, Information and Internet
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