Community Intercultural Health Outreach WorkerThe service provides for the social, economic and educational disadvantage in Kilkenny City and County by implementing person-centred programmes and activities supporting social inclusion, equality and lifelong learning through community development and collaborative practices.TheCommunity Intercultural Health Outreach Workeris an exciting new opportunity to work with us in complementing our other programmes supporting migrants and refugees. In collaboration with HSE Social Inclusion South East Community Healthcarethis project will aim to reduce inequalities in health and improve access to mainstream and targeted health services for vulnerable and excluded groups in Kilkenny city and county.Role of the Community Intercultural Health Outreach WorkerThe key role of the Community Intercultural Health Outreach Worker is to improve the health outcomes of refugees and international protection applicants by supporting their access to health services, information and meeting emerging needs. The project will provide essential supports to the community in addressing their holistic health needs aligned with theSocial Determinants of Health.Throughcommunity development practices and principles,the project will strengthen empowerment and participation of the community in developing local initiatives and build their knowledge andcapacity to self-advocate,embedding and promotingequality and human rights-based approachesas outlined by Irish Human Rights & Equality Commission.The project will be informed by the National Intercultural Health Strategy, the Migrant Inclusion Strategy and the South-east Regional Strategy for Intercultural Health and build collaborations with relevant partners.Position is full-time subject to continued funding. Probationary period will apply. Therefore, is for an initial 12 month period.Key Duties And ResponsibilitiesProvide in-person advocacy supports to enhance access to health information and health services to improve health outcomes.Provide advocacy supports enhance signposting and access to a range of services to ensure individual and family needs are met.Implement actions and links to existing services aligned with Social Determinants of Health, ensuring a quality-of-life approach and self-agency through engagement with appropriate services e.g. childcare, housing, social welfare etc.To initiate, organise and deliver activities and programmes aimed at meaningful integration to strengthen inclusion within local communities.Raise awareness within the health sector and other partners on the cultural sensitivities of the Community through information and training.A solution focussed approach addressing identified inequities in accessing services.Advocate for language supports within services.To work collaboratively with. projects, HSE Social Inclusion and other relevant partners in meeting existing and emerging needs for refugees and international protection applicants.Attend and participate on relevant local networks and forums as required.Maintain appropriate and up-to-date records of all project activities in adherence with funding requirements, data protection policies and national strategies.Prepare and present timely reports on programme activities, actions and KPIsas requested by Community Development Manager and/or CEO.The duties and responsibilities outlined above are not intended as a complete list and the successful candidate will be required to perform other duties as appropriate to the post and assigned from time to time in the development of the project.Person SpecificationEssential CriteriaA relevant third-level qualification in a health promotion or community development discipline or equivalent combination of relevant education.Practical experience or knowledge of working with marginalised communities preferably migrants who have complex issues and are at risk of social exclusion, poverty and discrimination.Practical experience or knowledge in the delivery of culturally sensitive initiatives and outreach work to promote equality and human rights.Excellent verbal communication skills and person-centred approaches with emotional intelligence, respecting human rights, building trust through empathy and active listening.Excellent written communication skills in devising workplans with clear objectives and outcomes, report writing, emails, collation of and presentation of information.Practical skills in the delivery of actions and supports responding to marginalised communitys needs.Practical experience and knowledge in advocacy, information provision and engagement with services and agencies aligned with the Social Determinants of HealthProven ability to work as part of a team and independently, with a high-level of self-motivation and ability to set and meet goals.A commitment to equality and human rights-based approaches through the application of community development practices and principles.Practical analytical, planning, administration, organisational and evaluation skillsSuccessful candidates must satisfy Citizenship Eligibility requirements (including any person holding an official letter confirming they have been granted Temporary Protection in Ireland under the EU Temporary Protection Directive 2001/55/EC)Desirable CriteriaKnowledge of health services and systemsPresenting and collating information to enhance access to services.Practical experience of working in partnership with other organisations and services to deliver collaborative responses in addressing inequalities.Knowledge of local and national policies on social inclusion and integration and migrant healthExperience of working with interpreters and communicating with people whose first language is not English.Skills/AbilitiesExcellent skills in providing practical in-person advocacy supports with compassion and empathy.Highly organised, with strong time management skills and the ability to work well under pressure.A flexible and adaptable work approach evening and weekend work may be required from time to time.High level of professional integrity and confidentiality.Well-developed IT and report writing skills.Comfortable working in a busy, dynamic, multi-cultural environmentFull driving license and access to own car is required as travelling and outreach work is an essential part of the job.Insurance indemnification for Good Shepherd Centre will be required.Salary is aligned with Good Shepherd Worker Scale based on relevant experience.To apply for the position please send your Curriculum Vitae and letter of application no later thanTBCto:Please note: Late applications will not be considered.Candidates will be shortlisted based on the letter of application and Curriculum Vitae submitted which must be aligned with above criteria and must state your relevant experience, qualification and driver licence with access to own car.SkillsCommunication. Planning. Analytical. Organisational.BenefitsPaid Holidays Pension Fund E.A.P