About Us: Planet is a leading technology company transforming payments by putting customer experience first.
We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.
In recent years, we have experienced significant growth, expanding our services and global presence.
With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.
Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.
Role Overview: We are seeking a highly organized and detail-driven ITSM Service ITIL Foundation required, Managing Professional or Intermediate preferred.
Experience working in a regulated financial services environment (e.g., banking, capital markets, fintech).
Hands-on experience with CMDB and ITSM platforms (e.g., ServiceNow, BMC Remedy).
Strong understanding of IT infrastructure, cloud platforms (AWS, Azure), and enterprise applications.
Preferred Qualifications: ServiceNow CMDB Administrator or Discovery certification Experience integrating data from asset management, discovery, or cloud inventory tools Familiarity with architecture modeling or enterprise service design (e.g., using Visio, Lucidchart, or Service Mapping tools) Knowledge of security or vulnerability configuration tracking (e.g., CMDB use in GRC or SecOps) Key Competencies: Attention to detail and data governance discipline Strong documentation and process management skills Risk- and audit-aware mindset Collaboration across technical and business domains Ability to manage complex relationships and service models Analytical thinking and continuous improvement Why Planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.
We would love to hear from you – Apply now .
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.