Job Opportunity
">
North is a forward-thinking technology company dedicated to redefining the landscape of financial risk and compliance management. We are seeking an ambitious Technical Writer who can lead the content strategy and implementation.
">
The role involves delivering user and developer-facing content to support the delivery of cutting-edge software solutions. Working closely with development teams (Engineering & AI) and product leads, you will bridge the gap between end-users and technology.
">
Key responsibilities include:
">
">
* Collaborating with subject matter experts, developers, and other stakeholders to gather information and understand complex technical concepts
">
* Creating clear, concise, and well-organized documentation, including user guides, manuals, API documentation, and release notes
">
* Collaborating with design and product teams to provide input on user interface text, ensuring in-product language is clear and aligns with the overall user experience
">
* Translating technical jargon into user-friendly language to ensure documentation is accessible to a diverse audience
">
* Maintaining a documentation library, ensuring information is easily accessible and searchable
">
* Conducting reviews and updates of existing documentation to reflect changes in software or hardware configurations
">
">
Requirements for this position include:
">
">
* Bachelor's degree in English, Technical Communication, Computer Science, or a related field
">
* Proven experience as a technical writer, preferably in a technology or software development environment
">
* Excellent writing and editing skills, with a keen eye for detail and clarity
">
* Ability to quickly grasp complex technical concepts and communicate them in a user-friendly manner
">
* Familiarity with documentation tools and version control systems
">
* Strong organizational and project management skills to handle multiple tasks and deadlines
">
* Collaborative mindset with the ability to work effectively with cross-functional teams
">
* Proficiency in using documentation tools such as Markdown, Adobe FrameMaker, or others
">
">
We offer a competitive benefits package designed to support your wellbeing and work-life balance. This includes:
">
">
* Generous annual leave
">
* Hybrid working
">
* Family friendly policies
">
* Comprehensive healthcare plan and support
">
* Pension plan
">
* Opportunities for learning and career development
">
* A workplace culture that values diversity, equity and inclusion
">
">
Please note that we value equality and do not discriminate based on race, color, national origin, religion, age, gender, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
"]],