Job Overview
The Retail Sales & Deli Assistant plays a vital role in a fast-paced retail environment. As a key member of the team, you will be involved in checking off deliveries, handling customer queries, and ensuring the deli is fully stocked and appealing to customers.
Main Responsibilities:
* Deli Service: Provide exceptional service to deli counter customers by answering questions, making recommendations, and responding to requests.
* Sales Support: Update displays, cases, and other customer-facing areas to showcase new items and promotions.
* Environmental Health and Safety: Clean surfaces, equipment, and floors, remove trash, and confirm tools are in working order.
* Food Safety Procedures: Cooperate with others to ensure customer satisfaction and confirm all displays, products, and services comply with company standards.
* Shop Floor Tasks: Serve customers at the till, keep the shop clean and presentable, stock shelves, tidy, and clean them, handle cash transactions, answer customer enquiries, and adhere to Cashier Policies and Procedures.
Essential Skills and Qualifications:
* Previous customer service experience.
* Initiative and a good work ethic.
* Previous experience in a deli advantageous but not essential as full training will be provided.
* Good multi-tasking skills.
Work Requirements:
* Early morning, evening, and weekend work.
* Flexibility and a positive attitude essential.