Job Title: Operations Leadership
">
We are seeking an experienced Operations Manager to lead our Patrol Team. The ideal candidate will be a proactive leader with a strong operational background, capable of driving performance and managing frontline teams.
">
About the Role:
This is a fantastic opportunity to join a dynamic organisation undergoing significant growth and transformation. As an Operations Manager, you will be responsible for leading and managing patrol teams and team leads to ensure productivity and service delivery.
">
* Lead and manage patrol teams and team leads to ensure productivity and service delivery.
* Monitor and achieve key operational KPIs through effective rostering, absence and annual leave management, headcount and resource planning.
* Translate strategy and change initiatives into executable operational plans.
* Drive performance through accurate demand forecasting and capacity planning.
* Foster engagement and morale through team communications and social initiatives.
* Collaborate with HR to ensure smooth payroll processes and resolve any pay-related issues.
In return, you will receive a competitive salary, company car, company pension, employee discount, gym membership, and opportunities for professional development.
">
About You:
To be successful in this role, you will need to have a background in operations or roadside services, with experience in leadership and team management. You will also need to possess strong communication and interpersonal skills, as well as the ability to work under pressure and meet deadlines.
">
The ideal candidate will be a hands-on, performance-driven leader who is passionate about delivering exceptional results.