Role: FrenchSpeaking Customer Service Administrator
Location: Monaghan, Republic of Ireland
Job Type: Permanent - Full time
Salary: €28,000
At Elk Recruitment, we are looking for a driven FrenchSpeakingCustomer Service Administratorto join our client’s growing team based near Monaghan. This is a fantastic opportunity for an experienced Customer Service Representative who is fluent in French to make a real impact in an innovative and growing organization.
Please note: All CVs submitted for this role MUST be in English.
What’s on Offer:
* €28,000 salary
* Monday to Friday with half day on Friday
* Bonus package
* Employee Discount
* Private medical Insurance
* Relocation Assistance available
Your new role includes:
* Managing and responding to B2B and B2C customers in French speaking markets.
* Maintain accurate records of customer interactions and transactions in the CRM system.
* Assist in resolving customer complaints by identifying the root cause and providing appropriate solutions.
* Work closely with sales, design and production to ensure alignment between sales goals and product offerings.
* Collaborate with logistics and operations teams to ensure timely delivery and stock availability for customer orders.
Experience you need:
* Proven track record of success in office based customer service, particularly in decorative lighting or related industries.
* Fluency in French and English is essential.
* Expertise in consultative selling and account management.
* Excellent computer literacy.
* A customer-centric approach with an ability to identify and meet client needs effectively.
* Full clean driver’s license
What’s next:
* Apply Nowto submit your application and we will be in touch asap for our initial screening.
* If this role isn’t the perfect match but you're interested in similar opportunities, feel free to get in touch.
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