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Bodyshop Administrator
Reference: JUL20255953
Expiry date: 2025-08-19 12:02:00.000
Location: Dublin
Benefits: A superb range of exclusive, colleague-only benefits and discounts.
Role Overview
Responsible for processing all damages (in life & end of life) requiring Bodyshop assessment & repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any one time.
Key Responsibilities
* Take additional images of damaged vehicles as required for damage packs
* Upload damage packs to shared drives
* Perform quality checks on vehicles returning from repairs
* Notify workshop managers of QC outcomes
* Manage and monitor vehicles in Bodyshop
* Manage damage packs and documentation requests
* Serve as contact point for Service Department and other departments
* Offer training support to satellite branches
* Liaise with Asset Department regarding vehicle collection/movements
* Ensure timely job card creation and updates in CAP
* Update customers on repair progress
* Handle emails and correspondence
* Communicate daily with external Bodyshop
* Conduct weekly/monthly fleet audit reports
* Maintain filing systems
This list is not exhaustive; flexibility is required.
Person Specification - Education & Qualifications
* Leaving Certificate including Maths & English or equivalent
* Basic knowledge of vehicle panels and maintenance
* Experience in a Bodyshop environment
* Proven customer service skills
* Strong communication skills
* Ability to work under pressure
* Proficient with Microsoft Office
* Organized and self-motivated
* Enthusiastic with a positive attitude
* Team player adaptable to change
* Experience in vehicle rental or motor industry desirable
* Body shop, warranty, or workshop experience advantageous
What we offer:
Competitive salary of €30,000 DOE per annum pro-rata plus:
* 23 days holidays plus a day for your birthday (pro-rata)
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