Job Title:
Cultivate Success
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Role Description:
We are seeking a highly skilled and passionate Retail Horticulturist to join our team. As a key member of our retail operations, you will be responsible for managing the day-to-day activities of the garden center, driving profitable sales, and delivering exceptional customer service.
Your primary focus will be on creating an engaging store environment that showcases our extensive plant range, while ensuring efficient stock management and minimising losses.
You will work closely with our line manager to develop and implement store-specific plans, execute promotions, and contribute to team meetings to drive business growth.
Apart from your commercial acumen, we require a passion for sustainability, a deep understanding of plants and gardening trends, and excellent communication skills.
In return, you can expect a fast-paced and dynamic work environment, opportunities for personal development, and the chance to make a real difference in our customers' lives.
Key Responsibilities:
* Drive profitable sales and consistent results
* Execute store specific plans
* Contribute to team meetings to drive business forward
* Organise store specific promotions
* Support category and key line development
* Maintain accurate inventory and books
* Minimise stock and margin loss
* Provide great customer service
* Deal with customer queries and complaints
Requirements:
* Previous retail sales experience
* Extensive plant knowledge
* Understanding of sustainability and trends
* Excellent English communication skills
* Great customer service focus
* Ability to work on own initiative
* Computer skills with advanced levels in Microsoft and core systems or similar IT programs
* Superior product knowledge
* Commercial awareness
* Possitive attitude and focus on customer satisfaction